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Course length:
Training language:
16 lessons
English
Course fee:

237 500 HUF + VAT (cca. 625 EUR + VAT)


Course dates and application

First training day: 12 September 2024, Further training days: 13.

on working days (09.00 - 16.30)
Application deadline:
4 September 2024
Training language:
English
Course fee:

237 500 HUF + VAT (cca. 625 EUR + VAT)

First training day: 5 December 2024, Further training days: 6.

on working days (09.00 - 16.30)
Application deadline:
27 November 2024
Training language:
English
Course fee:

237 500 HUF + VAT (cca. 625 EUR + VAT)

Applying for closed-group training

If you and your colleagues are attending a closed group training course and you have a training date code, you can apply here.

Application without a date

If none of the dates is right for you, but you are interested in the course, please submit your application without a date. When we announce a new date you will be notified.

Our course prepares attendees for the ISTQB Foundation Level Specialist Usability Software Testing exam, going into detail on the characteristics of usability software testing, including numerous examples and tasks.

Usability software testers, GUI designers, front-end developers

ISTQB Certified Tester Foundation Level exam or equivalent knowledge. Moreover, an intermediate level of English at least, as both the course material and the certification exam are in English.

Our new course, which is unique both globally and in Hungary, deals with the methodology, background, planning, implementing, techniques, metrics, risks and further development of software usability testing, in line with the recommendations of ISTQB.

Besides exam questions, we also place great emphasis on real-life examples and tasks related to suability testing. We examine good and bad user interfaces, analyse any errors and suggest corrections for them. We go through GUI guidelines and best practices, which increase the user experience and software ergonomy and ensure good usability.

 


Course Outline: 

 

1. BASIC CONCEPTS

1.1 Fundamentals
1.1.1 Usability
1.1.2 User Experience Concepts
1.1.3 Accessibility
1.2 Evaluating Usability, User Experience and Accessibility
1.2.1 Usability Evaluation
1.2.2 User Experience Evaluation
1.2.3 Accessibility Evaluation
1.3 Usability Evaluation in Human-Centered Design
1.3.1 Usability Requirements
1.3.2 Agile Usability Evaluation

2. RISKS IN USABILITY, USER EXPERIENCE AND ACCESSIBILITY

2.1 Introduction
2.2 Typical Risks
2.2.1 Usability Risks
2.2.2 User Experience Risks
2.2.3 Accessibility Risks
2.2.4 Project Risks

3. USABILITY AND ACCESSIBILITY STANDARDS

3.1 Usability Standards and Manufacturer Guidelines
3.1.1 ISO Usability Standards
3.1.2 Manufacturer Guidelines
3.2 Accessibility Standards
3.2.1 ISO Standards
3.2.2 The Web Content Accessibility Guidelines (WCAG)
3.2.3 Accessibility Legislation

4. USABILITY REVIEWS

4.1 Introduction and Approach
4.1.1 Step-By-Step Approach to Usability Reviews
4.1.2 Risks and Challenges
4.2 Types of Usability Review
4.2.1 Informal Usability Review
4.2.2 Expert Usability Review
4.2.3 Heuristic Evaluation

 

 

 

5. USABILITY TESTING

5.1 Introduction
5.2 Step-By-Step Approach to Usability Testing
5.3 Prepare Usability Test
5.3.1 Usability Test Plan
5.3.2 Usability Test Script
5.3.3 Usability Test Tasks
5.3.4 Test Location
5.3.5 Usability Test Lab
5.3.6 Pilot Usability Test Session
5.4 Conduct Usability Test Sessions
5.5 Analysis of Findings
5.6 Communicate Results and Findings
5.6.1 Results
5.6.2 Usability Findings
5.6.3 Selling Findings to Stakeholders
5.6.4 Usability Test Report
5.6.5 Best Practices in Usability Test Reporting
5.7 Quality Control of a Usability Test
5.8 Challenges and Frequent Mistakes

6. USER SURVEYS

6.1 Introduction
6.2 Step-By-Step Approach to User Surveys
6.3 Standardized Questionnaires

7. SELECTING APPROPRIATE METHODS

7.1 Criteria for Selecting a Method
7.1.1 Selecting a Usability Evaluation Method
7.1.2 Selecting a User Experience Evaluation Method
7.1.3 Selecting an Accessibility Evaluation Method

8. SUMMARY OF ROLES AND RESPONSIBILITIES

8.1 Usability Tester
8.2 Moderator and Note-Taker
 

The course follows the guidelines of ISTQB, but at this point is not yet accredited.

English language course materials are provided for the course.

 

Do you have any questions about the training?



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