ITIL® 4 Strategist: Direct, Plan and Improve (DPI) accredited course with exam
Course code:
Course length:
Training language:
24 lessons
English or Hungarian
Course fee:
379 500 HUF + VAT
ITIL® 4 Strategist: Direct, Plan and Improve (DPI) accredited course with exam - Dates and application
First training day: 20 April 2026, Further training days: 21., 22.
Weekday daytime (09.00 - 16.30 CET)
Application deadline:
10 April 2026
Training language:
Hungarian
Course fee:
379 500 HUF + VAT
Discounts:
First training day: 24 August 2026, Further training days: 25., 26.
Weekday daytime (09.00 - 16.30 CET)
Application deadline:
12 August 2026
Training language:
Hungarian
Course fee:
379 500 HUF + VAT
Discounts:
First training day: 4 November 2026, Further training days: 5., 6.
Weekday daytime (09.00 - 16.30 CET)
Application deadline:
27 October 2026
Training language:
Hungarian
Course fee:
379 500 HUF + VAT
Discounts:
Applying for closed-group training
If you and your colleagues are attending a closed group training course and you have a training date code, you can apply here.
Application without a date
If none of the dates is right for you, but you are interested in the course, please submit your application without a date. When we publish a new date you will be notified.
You can take advantage of these discounts when applying:
Time to Renew Discount 20%
Lead with purpose. Plan with precision. Improve continuously.
Master how to align strategic direction, planning, and continual improvement within your organization. This course gives you the practical tools and knowledge to drive measurable change, integrate governance, risk, and compliance (GRC), and apply proven ITIL® 4 methods across service value streams. You'll learn how to lead improvement initiatives, manage organizational change, and communicate effectively with stakeholders, all while measuring progress through data-driven reporting.
The ITIL® 4 Strategist Direct, Plan and Improve exam is included in the price.
This accredited course is suitable for IT Managers of all levels involved in shaping direction and strategy or developing a continually improving team.
- ITIL® 4 Foundation certification
- English language skills are required as both the course material and the exam are in English
ITIL® (Information Technology Infrastructure Library) has been the global standard for IT service management for decades.
The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) course builds on this legacy by focusing on aligning strategy, governance, and continuous improvement across all levels of an IT-enabled organization. Widely adopted in both public and private sectors, ITIL® DPI equips professionals with practical tools to lead change, measure performance, and drive value through structured service management practices. It’s an essential step for anyone looking to strengthen their role in strategic IT planning or transformation initiatives.
The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
This course is also available in e-learning format!
The course has the following learning outcomes:
- Understand the key concepts of Direct, Plan & Improve
- Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
- Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
- Understand and know how to use the key principles and methods of continual improvement for all types of improvements
- Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
- Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
- Understand and know how to direct, plan and improve value streams and practices
This course incorporates a combination of an instructor-led training as well as remote monitored qualification exam. The ITIL® 4 Strategist certification can be obtained online at a preferred date and time after attending the instructor-led training.
ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Exam
- 40 multiple choice questions
- 90 minutes
- Pass mark: 70% or 28/40
- Closed book
The ITIL® 4 Strategist exam is taken online in a monitored way.
The price of the course includes the exam fee of 222.500 HUF + VAT, which contains a non-optional digital textbook (eBook).
Take2: If you pay 20.500 HUF + VAT, you can resit the exam one additional time.
The ITIL® 4 Strategist: Direct, Plan and Improve certificate has an expiry period of 3 years.
Trainers
He graduated from the Faculty of Electrical Engineering at the Budapest University of Technology and Economics, then, two years after obtaining his Electrical Engineering degree, he obtained a Quality Engineering Specialist qualification from the Postgraduate Institute of Engineering at the Budapest University of Technology and Economics. Shortly after completing his higher education studies, he started working in the field of...
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