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ITIL® 4 Strategist: Direct, Plan and Improve (DPI) e-learning with exam voucher

Course code:
MFITILDPIE
Course length:
16 lessons, at your preferred time
Course price:
452 500 HUF + VAT
Short description:

This course provides universal skills and knowledge which is applicable to both the Managing Professional and Strategic Leader streams of ITIL® 4. The 2 days of training focuses on how to create a ‘learning and improving’ IT organisation and looks at both practical and strategic elements. The ITIL 4 Specialist Direct, Plan and Improve exam is included. Key topics covered include the influence and impact of Agile and Lean, planning and delivering continual improvement, and creating a strong and effective strategic direction.

Prerequisites:

You must hold ITIL 4 Foundation certification before attending.

Intended audience:

This course is suitable for IT Managers of all levels involved in shaping direction and strategy or developing a continually improving team.

Training language:
English
Description:

Upon purchase you will receive a password via the email you used to purchase the course. You will then be able to login to the online learning platform with your email and password. You will have access to the platform for 90 days to complete your course.

 

The specifics of this e-learning:

  • Internationally accredited
  • You can gain credit points
  • You can access the material anytime, from anywhere
  • It is accessible on mobile phone too
  • Interactive
  • It contains sample questions, and a sample exam
  • Exam voucher included for ITIL® 4 Strategist: Direct, Plan and Improve 

 

 

 

COURSE OUTLINE:

 

THE COURSE HAS THE FOLLOWING LEARNING OUTCOMES:

1. Understand the key concepts of Direct, Plan & Improve
2. Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
3. Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
4. Understand and know how to use the key principles and methods of continual improvement for all types of improvements
5. Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
6. Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
7. Understand and know how to direct, plan and improve value streams and practices

  

Accredited ITIL® 4 Strategist: Direct, Plan and Improve (DPI) training is provided by The Knowledge Academy accredited by PeopleCert. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.

Related exams:

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Exam

  • 40 multiple choice questions
  • 90 minutes
  • Pass mark: 70% or 28/40
  • Closed book

The ITIL® 4 Strategist exam is taken online. 

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