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IT képzések és szoftvertesztelési szolgáltatások
IT képzések és szoftvertesztelési szolgáltatások
Masterfield Oktatóközpont
Virtuális séta
E-learning hossza:
E-learning nyelve:
40 tanóra
Angol
E-learning díja:
1 701 000 Ft + Áfa
Megrendelem
Egyedi ajánlatot kérek
Milyen ismereteket szerezhetsz meg az e-learninggel?

The APMG Change Management Foundation & Practitioner Course is designed to equip individuals with the knowledge and skills to manage change effectively within organisations.

Kiknek ajánljuk ezt az e-learninget?

The APMG Change Management Foundation & Practitioner Course provides delegates with a comprehensive understanding of the principles, processes, and techniques used in managing change within organisations. The professionals who can benefit from attending the course are as follows:

  • Aspiring Change Managers
  • Current Change Managers
  • Project Managers
  • Business Analysts
  • Operational Managers
  • Senior Executives Programme Managers
  • Risk Managers
Milyen előfeltételek szükségesek a részvételhez?

There are no formal prerequisites for attending this APMG Change Management Foundation & Practitioner Course.

Az e-learning részletes ismertetése és tematikája

Organisations continually evolve and adapt to stay competitive and relevant. Managing this change effectively is paramount, making Change Management an indispensable discipline. Proficiency in Change Management is crucial for professionals across industries, including Project Managers, HR Professionals, Team Leaders, and Organisational Strategists. Change, whether in processes, structures, or culture, can be met with fear and resistance.

Change Management empowers professionals to not only anticipate and plan for change but also to transform employee attitudes toward it. In an era where adaptability is a key driver of organisational success, mastering Change Management is a strategic imperative. This APMG Change Management Foundation & Practitioner Course offers individuals a unique opportunity to gain both qualifications simultaneously, equipping them with the skills to navigate and lead change processes successfully.

This APMG Change Management Foundation & Practitioner Course, delegates gain an understanding of Change Management, covering pre-implementation, implementation, and post-implementation phases. The course is split into two parts: the first three days for thFoundae tion segment and the remaining days for the Practitioner section. Accredited by APMG, it equips delegates with both theoretical and practical knowledge for real-world applications.

 


Course Objectives

  • To understand the different phases of the Change Management process

  • To identify and manage resistance to change

  • To communicate effectively with stakeholders

  • To build a sense of urgency for change

  • 4To develop and implement a Change Management plan

 


 

 

Chapter 1: Change Management Perspective

  • Change and the Individual

  • Learning New Skills

  • Models of Individual Change

  • Motivation – What Drives and Motivates People?

  • Systematic Differences Between People

  • Organisational Metaphors

  • Organisational Culture

  • Models of the Change Process

  • Emergent Change

  • Key Roles in Organisational Change

Chapter 2: Change and the Organisation: Defining Change

  • Drivers for Change

  • Cascading Decisions and Designs

  • Portfolio, Programmes, and Projects

  • Developing Vision

  • Viewpoints and Perspectives

  • Writing a Vision Statement

  • Vision Statement Pitfalls

Chapter 3: Benefits Management

  • Benefits Management – Objectives

  • Benefits Management – CSF

  • Principles and Processes

Chapter 4: Stakeholder Engagement

  • Leadership and Engagement

  • Principles

  • Stakeholders

  • Segmenting Stakeholders

  • CPIG Segmentation

  • Stakeholder Personas

  • Example Persona

  • Empathy Mapping

  • Stakeholder Radar

  • Segmenting and Populating the Stakeholder Radar

  • Managing Relationships and Mobilising Stakeholders

  • Rogers’ Innovation Adoption Model

  • Listening and Mobilisation

  • Lead with Meaning and Emotion

  • Influencing Through Demonstration

Chapter 5: Communication

  • Cognitive Biases

  • Feedback Mechanisms

  • Communication Approaches and Methods

  • AIDA

  • Sponsors and Leaders of Change

  • Factors to Encourage Engagement

  • Barriers to Effective Communication

  • Communication Effectiveness

  • Appealing to Hearts and Minds

  • Using Stories to Engage People

  • Communication Channels

  • ‘Lean’ or ‘Rich’ Communication

  • Fostering Collaboration

  • Using Social Media

  • Effective Communications

  • Communication Planning Framework

  • Communication Strategy

  • Communication Plan


Chapter 6: Change Impact

  • Change Impact, Risk, and Continuity Model

  • Categorising Change Impacts

  • Key Inputs

  • McKinsey 7S Model

  • Gap Analysis

  • Stakeholder Impact Assessment

  • Change Severity Assessment

Chapter 7: Change Readiness

  • Working with Individuals in Major Changes

  • Building Organisational Readiness for Change

  • Preparing for Resistance

Chapter 8: Education and Learning Support: Training Planning

  • Key Principles of Learning

  • Defining What is to be Learned?

Chapter 9: Project Management - Change Initiatives, Projects, and Programmes

  • Overview

  • Decisions and Designs

  • Project Environment

  • Project Methodologies

  • Identifying Key Roles and Owners

  • Change Delivery Plan

Chapter 10: Sustaining Change

  • Levers and Leverage

  • Types of Levers

  • Environmental Levers

  • Leadership Levers

  • Organisational Development Levers

  • Kelman’s Three Levels of Adoption

  • Tipping Point and Critical Mass

  • Reinforcing Systems – Vicious and Virtuous Cycles

  • Levels of Adoption and Critical Mass

  • Three Reinforcing System







 

Kapcsolódó vizsgák

Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes. 
 
  • Question Type: Multiple Choice 
  • Total Questions: 50  
  • Total Marks: 50 Marks   
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes
  • Mode of Examination: Online
  • Open Book/ Closed Book: Closed Book

 

Change Management Practitioner Exam Information

The Change Management Practitioner Exam is designed for those keen on showcasing their Change Management expertise. The exam encompasses an extensive array of Change Management topics, catering to those eager to deepen their knowledge or elevate their career in this domain. 
 
  • Question Type: Objective Testing 
  • Total Questions: 4  
  • Total Marks: 80 Marks   
  • Pass Mark: 50%, or 40/80 Marks 
  • Duration: 150 Minutes  
  • Mode of Examination: Online
  • Open Book/ Closed Book: Open Book

Kérdésed van az e-learninggel kapcsolatban?

education organizer

Juhász Ágnes

Oktatásszervező

juhasz.agnes@masterfield.hu

+3618009864

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