Change Management Foundation & Practitioner – Self-Paced Online Training (E-Learning)
E-learning code:
The APMG Change Management Foundation & Practitioner Training Program is designed to equip individuals with the knowledge and skills to manage change effectively within organisations.
The APMG Change Management Foundation & Practitioner Course provides participants with a comprehensive understanding of the principles, processes, and techniques used in managing change within organisations. The professionals who can derive value from attending the program are as follows:
Aspiring Change Managers
Current Change Managers
Project Managers
Business Analysts
Operational Managers
Senior Executives Programme Managers
Risk Managers
There are no formal prerequisites for enrolling in this APMG Change Management Foundation & Practitioner training program.
enterprises continually evolve and adapt to stay competitive and relevant. Managing this change effectively is paramount, making Change Management an indispensable discipline. Proficiency in Change Management is crucial for professionals across industries, including Project Managers, HR Professionals, Team Leaders, and Organisational Strategists. Change, whether in processes, structures, or culture, can be met with fear and resistance.
Change Management empowers professionals to not only anticipate and plan for change but also to transform employee attitudes toward it. In an era where adaptability is a key driver of organisational success, mastering Change Management is a strategic imperative. This APMG Change Management Foundation & Practitioner Course offers individuals a unique opportunity to gain both qualifications simultaneously, equipping them with the skills to navigate and lead change processes successfully.
This APMG Change Management Foundation & Practitioner Course, participants gain an understanding of Change Management, covering pre-implementation, implementation, and post-implementation phases. The comprehensive program is split into two parts: the first three days for the Foundation segment and the remaining days for the Practitioner section. Accredited by APMG, it equips participants with both theoretical and practical knowledge for production environment applications.
Learning Objectives
- To understand the different phases of the Change Management process
- To identify and manage resistance to change
- To communicate effectively with stakeholders
- To build a sense of urgency for change
- 4To develop and implement a Change Management plan
- Change and the Individual
- Learning New Skills
- Models of Individual Change
- Motivation – What Drives and Motivates People?
- Systematic Differences Between People
- Organisational Metaphors
- Organisational Culture
- Models of the Change Process
- Emergent Change
- Key Roles in Organisational Change
Chapter 2: Change and the enterprise: Defining Change
- Drivers for Change
- Cascading Decisions and Designs
- Portfolio, Programmes, and Projects
- Developing Vision
- Viewpoints and Perspectives
- Writing a Vision Statement
- Vision Statement Pitfalls
Chapter 3: Benefits Management
- Benefits Management – Objectives
- Benefits Management – CSF
- Principles and Processes
Chapter 4: Stakeholder Engagement
- Leadership and Engagement
- Principles
- Stakeholders
- Segmenting Stakeholders
- CPIG Segmentation
- Stakeholder Personas
- Example Persona
- Empathy Mapping
- Stakeholder Radar
- Segmenting and Populating the Stakeholder Radar
- Managing Relationships and Mobilising Stakeholders
- Rogers’ Innovation Adoption Model
- Listening and Mobilisation
- Lead with Meaning and Emotion
- Influencing Through Demonstration
Chapter 5: Communication
- Cognitive Biases
- Feedback Mechanisms
- Communication Approaches and Methods
- AIDA
- Sponsors and Leaders of Change
- Factors to Encourage Engagement
- Barriers to Effective Communication
- Communication Effectiveness
- Appealing to Hearts and Minds
- Using Stories to Engage People
- Communication Channels
- ‘Lean’ or ‘Rich’ Communication
- Fostering Collaboration
- Using Social Media
- Effective Communications
- Communication Planning Framework
- Communication Strategy
- Communication Plan
Chapter 6: Change Impact
- Change Impact, Risk, and Continuity Model
- Categorising Change Impacts
- Key Inputs
- McKinsey 7S Model
- Gap Analysis
- Stakeholder Impact Assessment
- Change Severity Assessment
Chapter 7: Change Readiness
- Working with Individuals in Major Changes
- Building Organisational Readiness for Change
- Preparing for Resistance
Chapter 8: Education and Learning Support: Training Planning
- Key Principles of Learning
- Defining What is to be Learned?
Chapter 9: Project Delivery Management - Change Initiatives, Projects, and Programmes
- Overview
- Decisions and Designs
- Project Environment
- Project Methodologies
- Identifying Key Roles and Owners
- Change Delivery Plan
Chapter 10: Sustaining Change
- Levers and Leverage
- Types of Levers
- Environmental Levers
- Leadership Levers
- Organisational Development Levers
- Kelman’s Three Levels of Adoption
- Tipping Point and Critical Mass
- Reinforcing Systems – Vicious and Virtuous Cycles
- Levels of Adoption and Critical Mass
- Three Reinforcing System
Change Management Foundation Examination Information
The Change Management Foundation Examination evaluates candidates' comprehension of the fundamental principles, processes, and methodologies of organisational change management. This certification assesses proficiency in effectively managing and navigating enterprise transformation initiatives.
- Question Format: Multiple Choice
- Total Questions: 50
- Total Marks: 50
- Passing Threshold: 50% (25/50 Marks)
- Time Allocation: 40 Minutes
- Delivery Mode: Online
- Reference Materials: Closed Book
Change Management Practitioner Examination Information
The Change Management Practitioner Examination is designed for professionals seeking to demonstrate advanced Change Management competencies. The examination encompasses a comprehensive range of Change Management domains, catering to practitioners aiming to enhance their expertise or advance their career trajectory.
- Question Format: Objective Testing
- Total Questions: 4
- Total Marks: 80
- Passing Threshold: 50% (40/80 Marks)
- Time Allocation: 150 Minutes
- Delivery Mode: Online
- Reference Materials: Open Book
Do you have any questions about e-learning?
Course Administrator
I enjoyed the entire training. It was perfectly organized, and we got exactly what we were expecting. Thank you very much!
Csaba Papatyi
Széchenyi István Egyetem