The program is recommended for IT and security professionals working with enterprise networks, for administrators responsible for maintaining stable Check Point environments, and for advanced Check Point engineers who handle complex troubleshooting tasks in daily operations. Also suitable for Check Point resellers who desire to obtain the necessary knowledge required to perform more advanced troubleshooting skills while managing their security environments.
Check Point Certified Troubleshooting Expert (CCTE) – Technical Training
Course code:
Duration:
Training language:
16 sessions
English or Hungarian
Course fee:
1 349 EUR + VAT
Check Point Certified Troubleshooting Expert (CCTE) – Technical Training - Dates and application
Applying for closed-group training
If you and your colleagues are attending a closed group training training course and you have a training date code, you can apply here.
Enrolment
There is no public date announced for this training. We will be able to launch it in case of sufficient public or group demand. Submit your application without any obligations and we will inform you if we can start it!
Master advanced troubleshooting techniques to keep Check Point security environments stable and responsive. This training program trains you to analyze diagnostic data with CPInfo and CPView, debug kernel and user-mode processes, resolve log indexing issues, and fix complex Access Control, Identity Awareness, and VPN communication problems with confidence in production environment operations.
- CCSE Training or Certification
- Working knowledge of UNIX and/or Windows operating systems
- Working knowledge of Networking, TCP/IP
- Advanced knowledge of Check Point Security products
The Check Point Certified Troubleshooting Expert (CCTE) course gives you advanced, hands-on expertise in diagnosing and resolving complex issues across Check Point Security Management and Gateway environments. As enterprise security infrastructures grow more distributed and data-intensive, deep troubleshooting capabilities become essential for maintaining high availability and minimizing service disruption.
During the professional development program you examine how management databases, kernel and user-mode processes, log indexing systems, Access Control flows, Identity Awareness, and VPN components behave under real operational conditions. You work directly with CPInfo, CPView, packet captures, kernel debugs, process debugs, and SmartLog/SmartEvent analysis to isolate failures, validate assumptions, and restore functionality quickly and confidently.
The result is a refined, expert-level troubleshooting methodology you can apply immediately in production environments—accelerating root-cause analysis, reducing downtime, and strengthening the overall reliability of Check Point-based security architectures.
COURSE OBJECTIVES:
- Demonstrate understanding how to use advanced troubleshooting methodologies and toolsets including: Interpreting diagnostic data with CPInfo, Collecting and reading statistical data using CPView, and
Advanced troubleshooting risks. - Describe the use of Logs and SmartEvent in troubleshooting.
- Describe the log indexing system and issues that can occur.
- Discuss methods to troubleshoot log indexing in SmartLog and SmartEvent.
- Explain the databases used in Security Management operations.
- Identify common troubleshooting database issues.
- Discuss Management Processes.
- Demonstrate understanding of advance troubleshooting methodologies and toolsets including: How the kernel handles traffic, How to troubleshoot issues using chain modules, How to use the two main procedures for debugging the Firewall kernel, and How the two main procedures for debugging the Firewall kernel differ.
- Demonstrate understanding of user mode debugging, including collecting and interpreting process debugs.
- Debug user mode processes.
- Discuss advanced Identity awareness troubleshooting.
- Develop proficiency to run debugs on Identity Awareness.
- Explain Unifed Access Control flow and processes.
- Explain Access Control kernel debugs.
- Describe Access Control process debugs.
- Explain basic and advanced Site-to-Site VPN troubleshooting methodologies and toolsets, including: Packet captures, IKE debugs, and VPN process debugs.
- Explain Client-to-Site VPN troubleshooting methodologies and toolsets, including: Remote access troubleshooting and Mobile access troubleshooting.
EXERCISES:
- Collecting and Reading CPInfo
- Collecting and Reading CPView Data
- Troubleshooting SmartLog
- Troubleshooting SmartEvent
- Troubleshooting Database Issues
- Debugging Security Gateway Kernelg
- Debugging User Mode Processes
- Debugging Identity Awareness
- Debugging Unified Policy Inspection
- Troubleshooting Site-to-Site VPN
- Debugging Remote Access VPNg
This programme prepares you for the CCTE certification examination, version R81.
Do you have any questions about the training?
Course Administrator
Excellent instructor preparation, patience, lots of repetition, successful learning experiences.
Bernadett Orosz
ING Biztosító Zrt.