ISTQB Expert Level: Improving the Testing Process – Assessing Test Processes – Technical Training - Dates and application
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At Expert level you can improve your skills in various directions. One of these directions is Improving the Testing Process. This level consists of two modules. This training program focuses on the assessment of test processes.
The program is recommended for you if have reached an ‘advanced’ point in your career and want to develop your expertise in the field of test process improvement.
This program is intended for those who want to become an expert.
A test expert is someone with a broad knowledge of testing in general, and an expertise in a specific area. With expertise we mean having knowledge, expertise and skills with which you are able to direct or influence a project or organization in the design, implementation and execution of test processes. In daily practice, you are a test manager or consultant.
At least an intermediate proficiency in English since the training program itself and the training materials are in English and the certification exam questions are also in English. Furthermore should every student possess the ISTQB Advanced Test Manager certification.
In November 2002, the International Software Testing Qualification Board (ISTQB) was founded with the objective to establish the further internationalization and harmonization of the test certification program. Meanwhile, there is a fully recognized and globally harmonized ISTQB certification scheme. The ISTQB testing certification program is divided into three levels:
- Foundation Certificate
- Advanced Certificate
- Expert Certificate
At Expert level you can improve your skills in various directions. One of these directions is Improving the Testing Process. This level consists of two modules: Assessing Test Processes and Implementing Test Implementing Process Improvement. Someone who successfully completes both modules may consider him or herself an expert and can officially use the title Certified Tester Expert Level (CTEL).
Where Foundation and Advanced level are about knowledge, comprehension, application and analysis go, the Expert level is about evaluation and creation. You follow four training days and also perform workplace assignments, based on your own case. You can instantly practice the theory.
Course outline
The Context of Improvement
- Why improve testing?
- What can be improved?
- Views of Quality
- Generic improvement process
- Improvement approaches
Model-based improvement
- Model-based approaches
- Software process improvement models (a.o. CMMI, ISO/IEC 15504-5)
- Test process improvement models (a.o. TPI Next, TMMI)
- Content-based models (a.o. STEP, CTP)
Analytical-based improvement
- Causal Analysis
- GQM approach
- Analysis using Measures, Metrics and Indicators
Selecting test process improvement approaches
Process for improvement
- Initiating the improvement process
- Diagnosing the current situation
The examination, administered on a separate day, comprises two components: a multiple-choice section and an essay-style section. A cumulative score of 65% or higher constitutes a passing grade.
Examination fee is not included in the programme fee.
Do you have any questions about the training?

What I liked most about the training was that it was practical and the instructor trusted our abilities and gave us space for our insights.
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