ISTQB Expert Level Improving the Testing Process – Implementing Test Process Improvement course - Dates and application
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At Expert level you can improve your skills in various directions. One of these directions is Improving the Testing Process. This level consists of two modules. This course focuses on the implementation of test process improvement.
The training is suitable for you if have reached an ‘advanced’ point in your career and want to develop your expertise in the field of test process improvement.
This training is meant for those who want to become an expert.
A test expert is someone with a broad knowledge of testing in general, and an expertise in a specific area. With expertise we mean having knowledge, expertise and skills with which you are able to direct or influence a project or organization in the design, implementation and execution of test processes. In daily practice, you are a test manager or consultant.
At least an intermediate knowledge of English since the course itself and the course material are in English and the certification exam questions are also in English. Furthermore should every student possess the ISTQB Advanced Test Manager Certificate.
In November 2002, the International Software Testing Qualification Board (ISTQB) was founded with the objective to establish the further internationalization and harmonization of the test certification program. Meanwhile, there is a fully recognized and globally harmonized ISTQB certification scheme. The ISTQB testing certification program is divided into three levels:
- Foundation Certificate
- Advanced Certificate
- Expert Certificate
At Expert level you can improve your skills in various directions. One of these directions is Improving the Testing Process. This level consists of two modules: Assessing Test Processes and Implementing Test Implementing Process Improvement. Someone who successfully completes both modules may consider him or herself an expert and can officially use the title Certified Tester Expert Level (CTEL).
Where Foundation and Advanced level are about knowledge, comprehension, application and analysis go, the Expert level is about evaluation and creation. You follow four training days and also perform workplace assignments, based on your own case. You can instantly practice the theory.
Course outline
Test Improvement Plan
- Setting Priorities
- Developing an improvement approach
- Planning the improvements
- Acting to implement improvement
- Selecting a pilot
- Manage and control the implementation
- Learning from the Improvement Program
Managing Change
- Fundamental Change Management Process
- Human factors in the Change Management Process
Organization, Roles and Skills
- Test process group and individual roles
- Remote Test improvement
- Skills of the improver: Interviewing, listening, and note taking
- Analytical skills
- Presentation & reporting skills
- Skills of persuation
- Management skills
Critical Success Factors
- Key success factors
- Setting a culture for Improvement
Adapting to Different Life Cycle Models
The exam, a separate fifth day, consists of two parts: one part with multiple-choice questions and an ‘essay style’ part. If you score 65% or higher on the whole, you pass this exam.
Exam fee is not included.
Trainers
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FOUNDATION TRAININGS FOR THIS COURSE
Don't have enough knowledge to complete this training yet? Then get the basics you need with these courses.
ISTQB Certified Tester Foundation Level e-learning
ISTQB Certified Tester Advanced Level Test Manager e-learning

What I liked most about the course was that it was practical and the instructor trusted our abilities and gave us space for our insights.
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