ITIL® 4 Specialist: IT Asset Management (ITAM) – Self-Paced Online Training with Exam Voucher (E-Learning)

The ITIL® 4 Specialist: IT Asset Management Training Program is designed to provide a comprehensive knowledge of the key concepts, principles, and challenges of ITAM. This ITIL® Certification training program will help them to gain in-depth knowledge of applying the enterprise’s sustainability objectives to ITAM, know how to verify, audit, and analyse IT assets, and key skills required for ITAM.

This ITIL® 4 Specialist: IT Asset Management Program is recommended for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Professionals who will benefit the most from this ITIL® Certification Course are:

• IT Financial Managers
• IT Procurement Specialists
• IT Asset Managers
• Project Managers
• Risk Managers
• Business Continuity Managers

ITIL® 4 Foundation Certification is a pre-requisite for studying ITIL® 4 Specialist: IT Asset Management training program.

participants will understand how to apply capability criteria to plan ITAM Capability Development, how to apply the LACMT model to ITAM activities and integrate ITAM into the enterprise’s value streams.

Learning Objectives:

• Understand the principles and practices of IT Asset Management
• Develop the skills to create and maintain an IT asset register
• How to apply IT asset management processes
• How to use tools and technology to manage IT assets
• How to integrate IT asset management with other ITIL® 4 practices
• Understand the effectiveness of IT asset management processes

Interested in other areas as well? We offer self-paced online learning for all ITIL® 4 training qualifications marked with a green frame:

Module 1: Key Concepts of ITAM

• Purpose, PSFs, and Value of the ITAM Practice
• Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
• Benefits of Standard IT Assets
• ITAM’s Relationship with Governance, Compliance, and Policies of the enterprise
• Apply an enterprise's Sustainability Objectives to ITAM
• Identify the Key Challenges of ITAM

Module 2: ITM Value Streams and Processes

• Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
• Value of a Common Approach to IT Asset Lifecycle Management
• Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
• Know How to Verify, Audit, and Analyse IT Assets
• Apply IT Asset Lifecycle Models
• Critical Nature of Records and Documentation
• How to Integrate ITAM into the enterprise's Value Streams?
• Relationship between ITAM and the Service Configuration Management Practice

Module 3: ITAM Roles, Skills, and Organisational Solutions

• Key Skills required for ITAM
• Responsibilities of the Following Roles
  • IT Asset Manager
  • License Manager
  • IT Asset Owner
  • IT Asset Custodian
  • IT Asset Consumer
• How to Apply the LACMT Model to ITAM Activities?
• How to Position ITAM within an Organisational Structure?

Module 4: How Does Information and Technology Support and Enables ITAM?

• Key Inputs and Outputs of the ITAM Practice
• Key ITAM Automation Tools and their Role in the Practice

Module 5: Understand the Role of Partners and Suppliers in ITAM

• Types of Service Relationships
• Complexity of Service Relationships
• Consistent Approach to ITAM Across the enterprise's Ecosystem

Module 6: How to Develop ITAM Organisational Capabilities?

• Key Concepts of the ITIL Maturity Model
• How to Apply Capability Criteria to Plan ITAM Capability Development?
• Key Metrics and Methods for Improving ITAM Capabilities
• Apply the Key Steps of the ITAM Capability Development

The ITIL® 4 Specialist: IT Asset Management Training Examination evaluates candidates' comprehension of the ITIL® 4 concepts and practices related to IT asset management. This certification focuses on effective management and optimisation of IT assets throughout their lifecycle.

• Question Format: Multiple Choice
• Total Questions: 40
• Total Marks: 40
• Passing Threshold: 65% (26/40 Marks)
• Time Allocation: 90 minutes
• Reference Materials: Closed Book

Effective 2023, all PeopleCert Global Best Practice certifications require renewal every 3 years.