ITIL® 4 Strategist: Direct, Plan and Improve (DPI) accredited course with exam
Course code:
ITIL® 4 Strategist: Direct, Plan and Improve (DPI) accredited course with exam - Dates and application
First training day: 24 August 2026 , Further training days: 25., 26.
First training day: 4 November 2026 , Further training days: 5., 6.
Applying for closed-group training
Application without a date
You can take advantage of these discounts when applying:
Time to Renew: 10% Discount
Lead with purpose. Plan with precision. Improve continuously.
Master how to align strategic direction, planning, and continual improvement within your organization. This course gives you the practical tools and knowledge to drive measurable change, integrate governance, risk, and compliance (GRC), and apply proven ITIL® 4 methods across service value streams. You'll learn how to lead improvement initiatives, manage organizational change, and communicate effectively with stakeholders, all while measuring progress through data-driven reporting.
The ITIL® 4 Strategist Direct, Plan and Improve exam is included in the price.
This accredited course is suitable for IT Managers of all levels involved in shaping direction and strategy or developing a continually improving team.
- ITIL® 4 Foundation certification
- English language skills are required as both the course material and the exam are in English
ITIL® (Information Technology Infrastructure Library) has been the global standard for IT service management for decades.
The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) course builds on this legacy by focusing on aligning strategy, governance, and continuous improvement across all levels of an IT-enabled organization. Widely adopted in both public and private sectors, ITIL® DPI equips professionals with practical tools to lead change, measure performance, and drive value through structured service management practices. It’s an essential step for anyone looking to strengthen their role in strategic IT planning or transformation initiatives.
The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
This course is also available in e-learning format!
The course has the following learning outcomes:
- Understand the key concepts of Direct, Plan & Improve
- Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
- Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
- Understand and know how to use the key principles and methods of continual improvement for all types of improvements
- Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
- Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
- Understand and know how to direct, plan and improve value streams and practices
This course incorporates a combination of an instructor-led training as well as remote monitored qualification exam. The ITIL® 4 Strategist certification can be obtained online at a preferred date and time after attending the instructor-led training.
ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Exam
- 40 multiple choice questions
- 90 minutes
- Pass mark: 70% or 28/40
- Closed book
The ITIL® 4 Strategist exam is taken online in a monitored way.
The price of the course includes the exam fee of 222.500 HUF + VAT, which contains a non-optional digital textbook (eBook).
Take2: If you pay 20.500 HUF + VAT, you can resit the exam one additional time.
The ITIL® 4 Strategist: Direct, Plan and Improve certificate has an expiry period of 3 years.
Trainers
Do you have any questions about the training?
I liked the theoretical lecture, tips, tricks, experiences, and the approach to solving real-life situations.
Ivett Fehér