ITIL® 4 Specialist: High Velocity IT (HVIT) e-learning vizsgával
E-learning kód:
E-learning hossza:
E-learning nyelve:
24 tanóra
Angol
E-learning díja:
489 500 Ft + Áfa
Ezeket az ismereteket szerzed meg - ITIL® 4 Specialist: High Velocity IT (HVIT) e-learning vizsgával
Digital business moves fast—and IT must keep up. This e-learning course shows you how to deliver rapid development, resilient operations, and real business value using ITIL® 4 principles combined with lean, agile, and DevOps practices. You'll learn how to apply key concepts of digital transformation, support customer experience, and ensure governance and risk compliance. Study at your own pace and validate your knowledge with an official certification exam. Perfect if you work in or around agile IT teams delivering or transforming digital services.
The ITIL® 4 Specialist: High-Velocity IT exam is included in the price.
This course is suitable for ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders (ITIL SLs), focusing toward delivering high velocity-IT.
You must hold ITIL 4 Foundation certification before attending.
ITIL® (Information Technology Infrastructure Library) is one of the world’s most widely adopted frameworks for IT service management. For decades, it has helped organizations deliver efficient, customer-centric, and sustainable IT operations.
The High Velocity IT (HVIT) module is part of the advanced ITIL 4 certification path, designed specifically for fast-paced, digital-first environments. Today, ITIL® 4 HVIT is used across industries by large enterprises, financial institutions, tech companies, and public sector organizations—especially those adopting agile, lean, or DevOps ways of working.
This e-learning course addresses the challenge of maintaining speed, reliability, and value in IT delivery.
The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Upon purchase you will receive a password via the email you used to purchase the course. You will then be able to login to the online learning platform with your email and password. You will have access to the platform for 12 months to complete your course.
The specifics of this e-learning:
- Internationally accredited
- You can gain credit points
- You can access the material anytime, from anywhere
- It is accessible on mobile phone too
- Interactive
- It contains sample questions, and a sample exam
- Exam voucher included for ITIL® 4 Strategist: Direct, Plan and Improve
Interested in other areas as well? We offer e-learning for all ITIL® 4 training qualifications marked with a green frame:
The HVIT course also concentrates on the following main ITIL 4 practices:
- Architecture management
- Business analysis
- Deployment management
- Service validation and testing
- Software development and management
- Availability management
- Capacity and performance management
- Infrastructure and platform management monitoring and event management
- Problem management
- Service continuity management
- Relationship management
- Service design
- Service desk
- Information security management
- Risk management
Course Outline:
1. UNDERSTAND CONCEPTS REGARDING THE HIGH-VELOCITY NATURE OF THE DIGITAL ENTERPRISE, INCLUDING THE DEMAND IT PLACES ON IT
1.1. Understand the following terms:
1.1.1. Digital organisation
1.1.2. High-velocity IT
1.1.3. Digital transformation
1.1.4. IT transformation
1.1.5. Digital product
1.1.6. Digital technology
1.2. Understand when the transformation to high-velocity IT is desirable and feasible
1.3. Understand the five objectives associated with digital products to achieve:
1.3.1. Valuable investments – strategically innovative and effective application of IT
1.3.2. Fast development - quick realisation and delivery of IT services and IT-related products
1.3.3. Resilient operations - highly resilient IT services and IT-related products
1.3.4. Co-created value - effective interactions between service provider and consumer
1.3.5. Assured conformance - to governance, risk and compliance (GRC) requirements
2. UNDERSTAND THE DIGITAL PRODUCT LIFECYCLE IN TERMS OF THE ITIL ‘OPERATING MODEL’
2.1. Understand how high-velocity IT relates to:
2.1.1 The four dimensions of service management
2.2.2. The ITIL service value system
2.3.3. The service value chain
2.3.4. The digital product lifecycle
3. UNDERSTAND THE IMPORTANCE OF THE ITIL GUIDING PRINCIPLES AND OTHER FUNDAMENTAL CONCEPTS FOR DELIVERING HIGH-VELOCITY IT
3.1. Understand the following principles, models and concepts:
3.1.1. Ethics
3.1.2. Safety culture
3.1.3.Lean culture
3.1.4. Toyota Kata
3.1.5. Lean / Agile / resilient / continuous
3.1.6. Service-dominant logic
3.1.7. Design thinking
3.1.8.Complexity thinking
3.2 Know how to use the following principles, models and concepts:
3.2.1. Ethics
3.2.2. Safety culture
3.2.3. Lean culture
3.2.4. Toyota Kata
3.2.5. Lean / Agile / resilient / continuous
3.2.6. Service-dominant logic
3.2.7. Design thinking
3.2.8. Complexity thinking
3.2.9. How the above contribute to:
3.2.10. Help get customers’ jobs done
3.2.11. Trust and be trusted
3.2.12.Continually raise the bar
3.2.13. Accept ambiguity and uncertainty
3.2.14. Commit to continual learning
4. KNOW HOW TO CONTRIBUTE TO ACHIEVING VALUE WITH DIGITAL PRODUCTS
4.1. Know how the service provider ensures valuable investments are achieved.
4.2. Know how to use the following practices to contribute to achieving valuable investments
4.2.1. Portfolio management
4.2.2. Relationship management
4.3. Know how the service provider ensures fast development is achieved.
4.4. Know how to use the following practices to contribute to achieving fast development
4.4.1. Architecture management
4.4.2. Business analysis
4.4.3. Deployment management
4.4.4. Service validation and testing
4.4.5. Software development and management
4.5. Know how the service provider ensures resilient operations are achieved.
4.6. Know how to use the following practices to contribute to achieving resilient operations
4.6.1. Availability management
4.6.2. Capacity and performance management
4.6.3. Monitoring and event management
4.6.4. Problem management
4.6.5. Service continuity management
4.6.6. Infrastructure and platform management
4.7. Know how the service provider ensures co-created value is achieved.
4.8. Know how to use the following practices to contribute to achieving co-created value with the service consumer
4.8.1. Relationship management
4.8.2. Service design
4.8.3. Service desk
4.9. Know how the service provider ensures assured conformance is achieved
4.10. Know how to use the following practices to contribute to achieving assured conformance
4.10.1. Information security management
4.10.2. Risk management
Accredited ITIL® 4 Specialist: High Velocity IT training is provided by The Knowledge Academy accredited by PeopleCert. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.
This e-learning incorporates a combination of computer-based training as well as remote proctored qualification exam.
ITIL® 4 Specialist: High Velocity IT (HVIT) Examination details:
- 40 multiple choice questions
- 90 minutes
- Pass mark: 70% or 28/40
- Closed book
The ITIL® 4 Specialist: High Velocity IT certificate has an expiry period of 3 years.
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